Source – News18
Numerous reports circulating online have shed light on a concerning display problem afflicting certain older models of Samsung Galaxy smartphones. Termed the ‘Samsung Galaxy green line issue,’ users are encountering a thin, vertical green line that disrupts the screen, potentially hindering the functionality of their devices. Predominantly observed among the Galaxy S21 series, particularly affecting models like the Galaxy S21 Ultra and S21 FE, this issue has sparked worry among users regarding the reliability of their devices.
The manifestation of the green line appears to vary among users. While some report encountering it seemingly at random, others attribute its appearance to software updates or prolonged periods of intense usage, such as gaming sessions. Notably, an X/Twitter user highlighted by AndroidSage reported spotting the green line immediately after installing a software update on their Galaxy S21 FE, while another user encountered it following the installation of the April patch on their Galaxy S21 Ultra (model number SMG998B).
Identifying the Root Cause of Samsung Galaxy green line issue
The exact cause of the Samsung Galaxy green line issue remains elusive, prompting speculation within the tech community. While it is plausible that software glitches may be responsible, as they can typically be resolved through a reboot or factory reset, the persistence of the issue for some users suggests a potential hardware defect. Among the leading hypotheses is a fault within the display connector or flex cable, crucial components that establish the connection between the display and the phone’s main circuit board.
Despite initial assumptions that the issue may coincide with software updates, further investigation reveals a broader pattern. Users across social media platforms have reported similar problems with older Samsung models, often correlating with software updates. A prevailing theory suggests that software updates, combined with environmental factors, could generate excessive heat—particularly notable in devices equipped with Samsung’s Exynos chipsets—potentially exacerbating or triggering underlying hardware defects within the display assembly.
Industry Response and Recommendations
Beyond Samsung devices, similar display issues have surfaced in older AMOLED smartphones from various manufacturers. In response to comparable complaints, OnePlus took proactive measures by offering customers in India a lifetime screen warranty across affected devices. However, company has yet to formally acknowledge the Samsung Galaxy green line issue. Nevertheless, the company has a precedent for addressing similar concerns, having offered repairs and replacements for Galaxy S20 series users facing analogous problems.
For users grappling with the green line issue or any related display anomalies on their Galaxy devices, proactive documentation of the problem through photos or videos is recommended. By presenting a thorough case to Samsung representatives, affected users may increase the likelihood of receiving assistance or remedies for their device’s malfunction. As the tech community awaits further developments, the prevalence of the green line issue underscores the importance of vigilance and advocacy among smartphone users confronting unforeseen technical challenges.
Also read: Samsung Galaxy S24: A Deep Dive Into Its AI Capabilities And Hardware Advancements
